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Is Captive Shared Services Right for You?

Companies continue to evaluate ways of increasing their operational efficiency while providing meaningful services to … The post Is Captive Shared Services Right for You? appeared first on Nearshore...

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7 Keys to Realizing the Savings of Shared Services

There in no easy transition to a central location, but keeping these seven factors in mind will help realize the savings of shared services. The post 7 Keys to Realizing the Savings of Shared Services...

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Pushing Shared Service Centers to the Next Level

Analytics, a tech-savvy Millennial workforce, and robotics process automation are bringing SSCs into the future. The post Pushing Shared Service Centers to the Next Level appeared first on Nearshore...

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Cómo Evitar Errores Comunes al Iniciar Servicios Compartidos en un Nuevo País

Otto Acuna detalla algunos de los desafíos, vicisitudes y errores de una nueva operación de servicios compartidos que se establece en un nuevo país. The post Cómo Evitar Errores Comunes al Iniciar...

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From Puerto Rico to Canada: Scotiabank Executive Breaks Glass Ceiling of...

Enid Pico, SVP & Head of Operations & Shared Services at Scotiabank has overcome gender barriers in Puerto Rico, and continues to find success and job satisfaction in the bank's Toronto...

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Faces in the Crowd – Salil Dani

Salil Dani is a Vice President in Everest Group’s Global Sourcing practice, where he leads client engagements across a broad range of topics. The post Faces in the Crowd – Salil Dani appeared first on...

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Recap: What is Driving The Captive Explosion in Latin America?

Luis Ojeda from Deloitte breaks down some key data points at Nexus 2016, detailing the industry trends that are driving the captive explosion in Latin America. The post Recap: What is Driving The...

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Mid-2018 Outsourcing Update: Glass Half-empty? Or Time to Redefine The Glass?

Mid-way through 2018, Dave Brown at KPMG shares findings that indicate what global organizations anticipate as sophisticated new technologies and automation change the outsourcing business. The post...

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Exclusive: Scotiabank Shared Services Hub in Trinidad is Safe, for Now

Scotiabank’s bombshell decision to sell operations in ‘non-core’ Caribbean countries, announced in November last year, put the fate of their Trinidad shared services center in jeopardy but it seems it...

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A Shared Services Veteran Sticks a Pin in the “Artificial” Balloon

At this week’s Shared Services Outsourcing World Conference in Orlando, Lee Coulter cut through the hype, over-use and misapplication of artificial intelligence and automation. He called for the...

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